Privacy Policy for Sushara Herbals

This Privacy Policy describes how susharaherbals.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have questions, need more information, or wish to make a complaint about our privacy practices, please contact us by email or mail at susharaherbals@gmail.com 

Sushara Herbals
49&50 Saraswathi Nagar 5th Street,
Adambakkam,
Chennai - 600088,
Tamil Nadu, India

Collecting Personal Information

We collect certain information when you visit the Site, interact with it, or make a purchase. This includes data necessary to process orders and may also involve device and usage data. Below is an outline of what we collect and why:

Device Information

• Purpose of collection: To load the Site properly and perform analytics for optimization.
• Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.
• Disclosure: Shared with Shopify and other service providers.
• Personal Information collected: Browser version, IP address, time zone, cookie information, sites viewed, search terms, and Site interactions.

Order Information

• Purpose of collection: To fulfill orders, process payments, ship products, provide invoices, and communicate with you.
• Source: Collected from you when placing an order.
• Personal Information collected: Name, billing/shipping address, payment information (credit card details, etc.), email address, and phone number.

Customer Support Information

• Purpose of collection: To offer customer support services.
• Source: Collected from you when you reach out for assistance.

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If a parent or guardian believes their child has provided us with Personal Information, please contact us to have the data removed.

Sharing Personal Information

We share your Personal Information with service providers to fulfill our services and contracts. For example:

• Shopify: We use Shopify to power our online store. You can view their privacy policy here.
• Third-Party Services: Payment gateways, shipping carriers, and other platforms that assist in completing your purchase and delivery.

We may also share your data to comply with legal obligations or protect our rights.

Using Personal Information

We use your Personal Information to:

• Process your orders
• Provide shipping services
• Communicate updates about your purchase
• Offer support services
• Keep you informed about new products and offers

Behavioural Advertising

We may use your Personal Information for targeted advertising and marketing. You can opt out of targeted ads by:

• Facebook: Ad Preferences
• Google: Ad Settings

For more information about how behavioral advertising works, visit the Network Advertising Initiative.

Your Rights

If you are a resident of the European Economic Area (EEA), you have rights under GDPR, including:

• Access to your personal data
• Correction, updating, or erasure of your information
• Data portability
• The right to object to data processing

Please contact us if you wish to exercise these rights.

Cookies

We use cookies to enhance your browsing experience and collect analytics. Cookies may include:

• Necessary cookies for site functionality
• Performance and analytics cookies for optimization
• Advertising cookies

You can manage cookies in your browser settings. For more information, visit All About Cookies.

Do Not Track

Our Site does not currently support "Do Not Track" signals.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our Site.

Complaints

If you are unsatisfied with our response to your privacy-related concern, you may contact your local data protection authority.